Users

All users need belong to a single Organization.

Adding a new user to your Organization

Only Organization Admin users can add a new user to an organization.

To add a new user:

  1. Navigate to the organization page

  2. At the bottom of the user list, select Invite members

  3. This will start a modal window

    1. Email address (required)

    2. Name (optional) : This will be the screen name displayed in user lists and actions for this user

    3. Username : used for login, if left blank, it will use the name portion of the email address

    4. Personal File Storage : Yes / No - Defaults to Yes. Required if the user is allowed to upload files to their Personal storage.

  4. Once the user details have been added, select Invite

The user will be sent an email with a unique invitation link. These emails are valid for a short time only.

When the user clicks the invitation link, they will be invited to set their password.

If the invitation link expires before the invited user can set their password, then the Organization Admin can resend the invitation email to reset the invitation link.

Note

Organization Admin users cannot view or reset passwords for their organization members.

If a user forgets their password, they need to use the password reset link on the login page.

Deactivating/Activating existing users

An Organization Admin user can deactivate a user’s account to prevent that user from accessing the RiskScape platform.

To deactivate a user click the Deactivate button and confirm the deactivation.

By default deactivated users are not shown in the member listing. If you want to see deactivated users press the Show deactivated users switch.

Deactivated users can be invited back to the platform to re-activate their account. To do this press the Resend Invite button. The user will need to accept the invite before they can access the platform again.